Terms of Service

General terms

  • Prices are subject to change based on demand.

  • I have the right to reject any order for any reason.

Payment

  • Currency accepted is either USD or COP* and can be paid through PayPal or any Colombian payment service such as bank transfer or Nequi*.

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

  • Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

* Only for people living in Colombia

Process & delivery

  • The time it takes to finish your commission varies 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, other work, etc.

  • Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask :)

Revisions

  • You get 3 rounds of changes on the commissioned piece included in the price.

  • A fee will be added if you want something changed on the final drawing 

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage. 

  • If your reference is unclear to start with, changes will come at an extra charge.

Copyright & Usage

  • I, Juan Camilo Prada (the artist):

    • I reserve the right to cancel and refund the order at any time for any reason. Please refer to the Cancellation & Refunds policy section for more detail..

    • I retain all copyrights over the commissioned artwork.

    • I will NOT claim the intellectual property (IP) of the commissioned artwork unless the IP already belongs to me (for example if it’s one of my own characters).

    • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

    • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

  • You (the customer/commissioner):

    • You may upload the commissioned artwork on any website and social channels.

    • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)

    • You may NOT alter the commissioned artwork without my (the artist's) consent.

    • You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.

    • You retain the rights to the intellectual property (IP).

    • You may NOT use the commissioned artwork for commercial purposes.

  • The following is considered copyright infringement:​

    • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.

    • Claiming the artwork as your own

    • Altering the artwork without my consent

  • In some cases, the commercial rights to the image may be purchased.

Cancellation & refund policy

  • The buyer is not allowed a refund once I start working on the commission.

  • If for any reason I am unable to start your commission you will receive a full refund.

  • If you cancel your order before I start it, you can get a full refund.

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all before mentioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.